Services Archives - Green Mouse

Merry Christmas & Happy Holidays from Green Mouse

11 Dec 2018 Gina Whytein: Public Notices, Services

Here we are again at the end of the year. I'm looking forward to a great summer break with friends and family and I hope you have something fun planned as well. As always we will have a short shut down period over the festive season so if you have any urgent computer issues please bring [...]

Get into the Cloud with Office 365

17 Jul 2018 Gina Whytein: New Technology, Services

The best technology for businesses to manage their data, documents, and email is to do so in the Cloud with Microsoft Office 365. We've been implementing this for many of our business clients to replace local servers and networks, simplifying and streamlining their systems. Storing, accessing and editing documents in 'The Cloud' means that your [...]

Windows 10 Potential Conflict with Antivirus Software

06 Jun 2018 Gina Whytein: Device Care, Device Repair, New Technology, Services

We've identified a small problem with the new Windows update (1803). It has been conflicting with some antivirus software, especially with older computers which have 32 bit operating systems. You may receive a message saying that your antivirus software is not working or cannot function etc. Here's how to check which operating system you have: go [...]

Training Courses – Would You Be Interested?

17 May 2018 Gina Whytein: Services

Here at Green Mouse we've been considering running some basic computer training courses. We're interested in finding out how much interest there might be in training courses in topics such as Word and Excel, Windows 10, Internet Browsers and Email, MYOB and Xero, and Basic Computer Management. We're envisioning the courses being aimed at entry [...]

Windows 10 Update 1803

08 May 2018 Gina Whytein: Device Care, Devices, New Technology, Services

The big Windows 10 update we've been waiting for has begun. It will be staggered over several weeks so you're likely to receive it sometime this month. Big updates like this can be a struggle for some computers to deal with. They require quite a bit of free space so if you are close to [...]

Failure to Backup – A Rant by Kerrin

01 May 2018 Gina Whytein: Device Care, Online Safety, Public Notices, Services

In my opinion over 50% of small businesses in NZ would have no or inadequate backups of their important data. If I had a dollar for every time someone brought in a dead computer and had no back up I would be on a beach somewhere rather than writing this missive. When the unexpected happens a [...]

Substantial Windows Update on the Horizon

17 Apr 2018 Gina Whytein: Device Care, Device Repair, Services

Anyone who uses Windows will be well used to the occasional update by now and we are expecting a big one to be released this month. It used to be that you could delay and defer these updates but these days it's just going to happen automatically and there's not much you can do about it. The [...]

Slow Emails? Are You With Vodafone?

20 Feb 2018 Gina Whytein: Public Notices, Services

We've had quite a few clients lately complaining that their emails are very slow both to send and receive, using Microsoft Outlook. It turns out that the common denominator is that they all have their internet with Vodafone. Many people have also found that Outlook is crashing as it gets overloaded with requests. If you're [...]

The Invoice Scam – How to Transfer Your Money Directly to Scammers

01 Feb 2018 Gina Whytein: Device Care, Online Safety, Services

Here's our latest update on a nasty scam doing the rounds locally - The Invoice Scam. We had a client last week who very unfortunately fell victim to it and is now dealing with police. The sums of money with this scam can be significant. This is how it works: the scammer tricks you into [...]

Seasons Greetings from Green Mouse

18 Dec 2017 Gina Whytein: Device Care, Device Repair, New Technology, Online Safety, Services

Here at Green Mouse we would like to thank all of our wonderful clients for a great year. As usual we've been fixing and upgrading computers, and removing viruses for people and businesses all around Cambridge and beyond, and we've started getting people into the Cloud with Office 365 as well. We certainly recommend Office [...]