March 2020 - Green Mouse

Restarting Your Computer as a Solution

31 Mar 2020 Gina Whytein: Device Care, Public Notices, Uncategorized

Like me, you may have been operating on the previously very good advice that regularly turning your computer off properly would be sufficient for updates and the general health of your computer. Unfortunately Windows 10 has a feature called Fast Startup which is going to require that we change our behaviour again (or disable it). [...]

Green Mouse is an Essential Service

26 Mar 2020 Gina Whytein: Device Care, Device Repair, Public Notices, Services

Happy first day of lock down everyone :) We hope you're all well. No doubt many of you (like us) are now working from home, or at least trying to set yourself up to do so. We've had confirmation from the Ministry of Business, Innovation and Employment that we are an Essential Service, due to [...]

Using Teamviewer

23 Mar 2020 Gina Whytein: Public Notices, Services

As we all gear up to work from home, the application Teamviewer is going to be very helpful. It will allow us, with your permission, to access your computer remotely. In this way we will be able to repair problems or make changes that you need without any physical contact. If you purchased your computer [...]

MYOB v19 Clash with Windows 10

05 Mar 2020 Gina Whytein: Device Care, Public Notices, Services

In another example of 'good reasons to keep your programs up to date', an old version of MYOB (v19) is now being blocked by Windows 10. Here is the message that three of our clients have received today: "This app has been blocked for your protection. For more information contact the administrator" Basically, Windows 10 has [...]